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Privacy statement

SEEK has created this privacy policy because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for all sites managed by SEEK. We'd like to hear your feedback about this statement. If you have comments or questions, please email us.

  1. SEEK GATHERS THE FOLLOWING INFORMATION:
    • IP Address
      SEEK's web servers (and our feedback form on the web) gather your IP address to help diagnose problems with our service, to administer our site, and to gather broad demographic information. Demographic information is gathered in aggregate only and cannot be traced to an individual user.

    • Cookies
      A cookie is a small line of data. SEEK does not use permanent cookies that are stored on your hard drive. SEEK uses temporary cookies which are only stored for the duration of a single browser session. These temporary cookies allow our servers to deliver information you request (eg, Job Mail profiles). Temporary cookies assigned to non-registered users cannot be traced to an individual person and are analysed only in aggregate. Temporary cookies assigned to the login name of registered users will only be traced to diagnose problems with our service.

      Users who do not want to receive cookies can instruct their web browsers to refuse them; be aware, however, that doing so may prevent many parts of SEEK's site from working (eg, Job Mail, resume lodgement, some Job Search functions). Other organisations which place advertising on SEEK may have the ability to assign a different cookie to you in a process that we do not control.

    • Registration Form
      Registration on SEEK is completely optional. SEEK's registration form requires users to provide an email address). We require this information in order to provide additional free services such as Job Mail and resume creation. To complete the registration process, you must choose an username and password. You may also choose to record your first and last name. This information will automatically populate the relevant fields when and if you use SEEK's online application facility.

      We may use this information to send users information about SEEK (eg, a newsletter by email). Users may opt-out of receiving this information.

      If you forget your login name and/or password you can request that we provide this information to you.

    • Job Mail
      Job Mail is a free and optional service. It requires users to complete SEEK's registration process and to give information about the types of vacancies they are interested in. This information creates a "Job Mail profile". A Job Mail profile can only be viewed by the person who created it (or anyone whom that user gives his or her user name and password to). Users who sign up for Job Mail will receive an automated email message from SEEK to the email address nominated by the user. The email will contain details of job vacancies that match the user's criteria. It may also contain messages from SEEK advertisers or partners and messages from SEEK. Email will be sent whenever suitable vacancies are published on SEEK's site, but not more than once per day.

      Users can modify or delete their Job Mail profiles at any time. For more information on this visit SEEK Help.

    • Creating a resume
      Resume creation is a free and optional service. It requires users to complete SEEK's registration process and to complete a form listing their contact details and work history. The resume is stored on the SEEK site. Users can choose to keep this information private, or to make their resume available to authorised SEEK advertisers. All data contained in your resume will be viewable by authorised SEEK advertisers if you choose this option.

      A private resume can only be viewed by the person who posted it (or anyone whom that user gives his or her user name and password to). If a user allows access by SEEK advertisers, advertisers may view all user details including name and contacts, as supplied by the user when completing the resume form.

    • Online applications
      Online application is a free and optional service that does not require registration. It requires you to complete mandatory fields (first name, last name, phone and email). You can choose to write or attach a cover letter and attach a resume previously stored on SEEK or on your own computer. This email will be directly sent to the advertiser. This data is not stored by SEEK. However, a log file is created which notes the sender and recipient's email address. This log file is referred to if errors are reported.

    • User Feedback
      SEEK welcomes ideas and feedback from you about all aspects of the Site. SEEK stores feedback that users send to us. This feedback is used to administer and refine the SEEK service, and, at times, may be shared with SEEK partners either in aggregate form or with specific identifying characteristics (eg, email address, name) removed. We may also use the information and ideas you send us to improve or promote the site, but we will not publish your name in association with any information you provide without contacting you and gaining your permission.

  2. CONFIDENTIALITY OF PERSONAL INFORMATION
    SEEK recognises that information related to your job search is highly personal and sensitive. Access to your personal information is provided by use of your username and password. You are responsible for ensuring the privacy and security of your username. You may choose to send or store personal information at SEEK. This could include job applications sent directly via email to SEEK advertisers or making your SEEK resume available for selected recruitment consultants to view. These services are optional. Your resume privacy preferences may be edited at any time. SEEK does not sell, trade, rent, lend or give your personal information to others without your authorisation. If you contact us with a request for assistance in using site features or report an error, authorised SEEK employees may access your user registration details solely in order to diagnose your problem and identify solutions.

  3. OPT-OUT
    Our site provides users the opportunity to opt-out of receiving communications from us.

  4. OFF SITE LINKS
    SEEK provides links to other sites. SEEK is not responsible for the privacy practices or content of these websites. Your activity on those sites is covered by the privacy policies on those sites.

  5. SYNDICATED SEEK CONTENT
    SEEK syndicates its content to, and distributes its content through, other sites on the Internet. Your activity on these sites is covered by the privacy statement on the site in question.

  6. DELETE/UNSUBSCRIBE INFORMATION
    To cancel your SEEK registration, simply send an email to userhelp@seek.com.au with 'Delete my registration with SEEK' in the subject line. Please include the username for your account in the body of the email.

  7. CHANGE/MODIFY INFORMATION
    You can change or modify information previously provided from your My Account page. For more information visit SEEK Help.

  8. CONTACTING US
    If you have any questions about this privacy statement, the practices of this site, or your dealings with us, you can contact us:

    1. Via our Help page.
    2. Via telephone: 0508 733 569.
    3. Via mail: Customer Service, SEEK Limited (NZ), PO Box 9184, Newmarket, Auckland, New Zealand


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